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Contact Us

We want to hear from you! Whether you have a question, comment or concern, don’t hesitate to contact one of our friendly Member Service Specialists:

  • Email Us  Please note: For your security, please do not include personal data in your email.
  • Call or Visit Us
  • Audio Response: 469-489-7147
  • ATM or Debit card:
    • To report your card lost or stolen:
      • (WITHIN THE U.S.) 1-888-241-2510
      • (OUTSIDE THE U.S.) 1-909-941-1398
    • To dispute transactions 24/7:
      • 1-866-577-5183
  • MasterCard credit card:
    • To report your card lost or stolen:
      • (WITHIN THE U.S..) 1-800-543-5073
      • (OUTSIDE THE U.S.) 1-727-570-4881
    • Cardholder Service-balance inquiries, payment info, pending activity, etc.
      • 1-800-299-9842
    • eZCardInfo.com help desk:
      • 1-866-604-0380

If you prefer, use the form below.

Please note: For your security, please do not include personal data such as your account number, Social Security number, mother's maiden name, or date of birth in your email.

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